Pro and Purchases
Manage or restore a purchase
Manage or cancel
Settings → Capsula Pro → Manage Subscription, or the Settings app → your name → Subscriptions. Cancel at least 24 hours before the renewal date.
Restore a purchase
Settings → About → Restore Purchases. Pro comes back on a new iPhone signed in to the same Apple Account.
Payment problems
If the App Store couldn't charge for Pro, Capsula says so in Settings. Update the payment method and Pro comes back by itself. A purchase waiting for the family organiser's approval opens Pro once it's approved.
Refunds
Refunds are handled by Apple: reportaproblem.apple.com.